Thank you, a simple yet important two word phrase. In part 2 of this series I touched on how important a good introduction is and in part 3 I shared an example of such an experience. Today I would like to explore the lasting impact appreciation can have. Our company provides organizations in Loveland, Windsor, Greeley, and Fort Collins website design and SEO solutions. Communities along the Front Range are tightly knit, so much so that expressing appreciation has additional importance. Remembering the organizations that have been customers and those with whom you have an on-going business relationship quite often can lead to new business. We all like to share positive experiences with others, personal and professional. Leaving and maintaining a positive impression that people are happy to talk about with others can be easily nurtured by expressing your appreciation for your customers. Coming up with creative and fun ways to say thank you can be a nice added touch but often a simple thank you card sent through the mail goes a long way in an age where so much is communicated electronically.

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Customer Service: Good, Bad, General Thoughts On – Part 3

As part of an internet marketing and website design company, I quite often find myself observing and critiquing customer service experiences. I want to make note of what I see working well and what is not working so that I can learn from those experiences and take them forward for our organization as well as […]