Today I would like to offer a quick tip for improving customer service. Take time to review your written content to make sure that it is welcoming, be it letters, email, or SEO content within your website design. This is especially important with electronic communication, something hastily written can come off as impersonal or cold. An extra moment or two spent reviewing is often time well spent when the result is customers that feel that they are important to you.

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How to Stay Organized and Be More Productive

Staying organized can be vital to your day-to-day productivity, especially if you’re dealing with a lot of paperwork.  Here are some ways I’ve found to help me stay organized and productive: Plan Ahead - Before you leave for the day, review your calendar and create a to-do list for the following day. This way, when […]