Are teaching and learning encouraged and nurtured in your organization? Creating an environment that provides opportunities for both staff and customers to learn and grow is a great customer service. If members of your organization are given time and resources to improve their skill set, they feel better about their job and they are more competent in it. Additionally if they are more competent your customers will receive a better experience.

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Customer Service: Good, Bad, General Thoughts On – Part 11

An uplifting example of customer service to head you into the Mother's Day weekend, from your friendly local SEO and website design company. This is a story about Tim Harris, owner of Tim's Place, "the world's friendliest restaurant."